Explore how local law shapes privacy
This policy applies to personal data you give us when you create an account, contact support, or use a payment route on the site. We use that data for account care, security checks, service messages, and the records we are required to keep. Where storage or
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transfer rules differ by place, local law decides how we handle access, retention and deletion, and the policy applies only where local law permits. If you choose Touch 'n Go, GrabPay, Boost or FPX, we may match the transaction to your account for fraud checks and
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reconciliation, but we do not use it for unrelated purposes. We also keep internal logs for security and dispute handling, and those logs stay only as long as the purpose needs. If you ask for a correction, we may keep the prior value in a change
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log for audit. When a legal hold or dispute requires longer storage, we keep the minimum record needed and limit who can reach it.
Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.